Shop CJ Network — refund not being initiated

Himika Agarwal

from Kanpur, Uttar Pradesh

Address:	shop
Website:	shop cj

I order geheno ki barat product on 23rd march 2018 and return it on 25th march 2018 and asked for a refund...all the account details i hv given to them after that they told me to wait for a quality check than after that within a week your refund will be initiated...i waited more than a month and every time i called them they used to say wait for for quality check n then your refund will be initiated...but one of them customer care told me tht your quality check has been done on 11th april 2018 and wait for a week for refund initiate into your account...i waited but no results...then twice i called them they gave me twice wrong complaint no. to register my complaint..

will i get my refund or i should go further to get my money in consumer forum.?

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Comments

Kanika Banswal

from Delhi, Delhi

Please cancel our order number [protected] which we have ordered on 20 april as we got to know about the quaity of the product from many reviews.And we tried to call your customer care but after waiting for half an hour in the waiting queue . we don't want that product any more so please just cancel it

Minaxi Solanki

from Kandla, Gujarat

i minaxi order kutris on 11-8-17 n refund it 14-8-17 i think its going a year but till i cant get refund my amount so many time i call but no response from shop cj i want to resolve my problem as soon as And we tried to call your customer care many time but after waiting for half an hour in the waiting queue we cant get result