Shop CJ Network — Refund not given for cracked box received (ilo all in one kitchen set) order number [protected]

Address:	Hisar, Haryana, 125001
Website:	Www.shopcj.com

Dear sir/madam,

I have ordered kitchen set on 21st july but its main part was damaged and i lodged complaint next day. I sent mail first and gave all the screeshot also then i called them to take back damaged product. They took the product back and confirmed by shop cj that it reached their warehouse. Its been 20 days they are not refunding my money rs 1548. They said thursday (4th aug) then saturday (6th aug). I contacted them 6 times. And they ensured about yesterday (16th aug). Till date i have not received my money. I did payment through netbanking and payment should revert back. They sent me link to fill bank details 5 days before and sent that too. They are just playing with me. Plz help me out for refund.

Order number [protected]
Name: swati jhandai
Contact no: [protected]
City where product came: hisar, haryana
Complaint sent on: [protected]@shopcj.com