Shop CJ Network — refund of amount or replace new product with same cost

Address:East Singhbhum, Jharkhand, 831004
Website:Shop CJ

My order number is "[protected]". I had purchased one maharaja mixer juicer in july'17. This was found broken after delivery. Product refunded to courier boy. We got one refund slip for the same. Now after so many reminders and complain, shop cj is not refunding money (1999/- + 200 shipping charges). They are only lingering the issue. Some times, it is called that they will provide coupon number of same price. Which can be availed in next 90 days. But it is all fake. No action. My impression is that shop cj is fraud company.
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Congratulations! Dear Customer you have got Tata safari on our 10th birthday celebrations draw.Kindly contact our staff (Mukesh kumar-[protected]) Manager Vikram Desai-[protected]
Shopcj shopping

This message received from shock shopping. Please confirm the authenticity of the message
Last week I brought a Mop order no [protected], unfortunately your product has not performed well because of faulty stick. Since then several time I have called on your customer care no for the stick replacement, but having regret to inform you still not get any resolution.
I look forward to your reply and resolution to my problem asap
I received the order no.[protected] today at 11.30 am and found the main machine broken.please replace or refund the amount paid to you. My adress is B.Mohanty, 215 B BDA DUPLEX, BARAMUNDA, BHUBANESWAR, ODISHA.
baun's reply, Jun 6, 2018
I purchased a mixture/juicer today [6.6.2018] at 11.30 am by paying Rs.2250/.oOn opening Ifound the main machine is broken.Please replace the machine or refund the amount paid to you.

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    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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