[Resolved] Shop CJ Network — refuse to accept the complaint | |||
We had oder juicer with other kitechen utilities vide order no [protected] on Shop CJ. The Jucier was delivered, but the juicer attachments were not completed. We had submit the complaint, and send us the slicer. today on 20.07.2018 when we ask them to pick up the delivered items, they reused to take our complaint. I think this company is incorporated to collect money from the customer. It seems it is a CHOR Company. I will not recommend any body to place any order to this company. Was this information helpful? | |||
Sep 4, 2018 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 SHOP CJ Network Customer Care's response Dear Mr. Deepak, We apologize for the inconvenience you had to face related to the product. As per our verbal communication and our records, We would like to inform you that we do not see any complaint filed in our system within 48 hrs from the date of delivery of the partial product you received related to your Order and hence we are unable to provide you any resolution. Please be informed as per our company policies, we can process a request for refund or replacement only if our customer contacts us within 48 hours from the date of delivery of the product. For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team ShopCJ Shamsuddin Malik | |||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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Order no [protected] in the name of Rashmi Rekha Mallick