Shop CJ Network — Regarding customer support as well as delay in product delivery

Address:Ahmedabad, Gujarat, 382443
Website:www.shopcj.com/mall/index.htm

Respected sir, with due concern after serious calling of 10-15 calls a day i had to write this because i had not been satisfactory answered about the product
1. I want to state that my product with order id[protected] was delayed
2. After receiving the product i found that product was of wrong and mismatched sizes
3. I return it to your executive on 20/june/2016.
4. After that it has been a month and yet the product is not delivered
5. When i call to customer care on the given no provided[protected] but the answer was not properly provided so i ask to transfer my call to superior authority their answer were like
— please disconnect and call again to talk to the superior that's what they said in a manner in which a customer wouldn't listen to. Etc. Were their answer but i thought of calling again but there were no superiors to answer the call. I am greatly regretted to purchase a product and thinking not to purchase any product from now please solve this issue as well as pick up receipt no is:[protected].
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SHOP CJ Network customer support has been notified about the posted complaint.
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Comments

Hi Rutvi,

We understand your concern. We will get this checked and update on the same, please bear with us.

Regards,
Shop CJ India

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