Shop CJ Network — request for refund of the product ordered

Address:Mumbai City, Maharashtra
Website:www.shopcj.com

Hello,
This is reg invoice no. Pswt0028197 had placed an order on[protected] with order no.[protected] that included 2 warmland quilted carpets-blue (Item no. 216196) and red (Item no. 216197) of value 848/- through cash on delivery.
Received the above package as defected and the package was of very cheap quality. No proper response when i called the customer card for the refund. It has been more than 6 months now and i have been calling them many times. I had also mailed them but there was no response. The customer care operator had told me that they will give me the return code but they didn't.
They also had asked for my bank details but still, no refund was transferred. I am very disappointed.
Pls, do refund my amount as soon as possible.

Your customer,
Anita sharma
(New delhi)
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The grater plate doesn't come in the box

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