Shop CJ Network — Return of product

Ekta A

from Noida, Uttar Pradesh

Address:	Mumbai City, Maharashtra, 300053
Website:	www.shopcj.com

I received a gift at my Mumbai address ordered by my mother from Jaipur through Shop CJ. It is a Microne Electric Tandoor. As soon as I used it the fuse of my house got out and we had to face lot of difficulties. I put it on power plug. I did not like this product hence I called on Star CJ call center on 29th-Jan-2016. They directed me to call Microne Service center who said they can not help in cancelling the order you have to call back at Shop CJ. I once again called the call center, they said you will receive a call in 48 hours. When I did not receive any call then I called again on 1st-Feb-2016, then once again I got the response that I will get a call in 24 hours and product will be picked from my place and order will be cancelled. Once again I did not receive the call hence I called back again yesterday and today.

So far there is no solution, this is pathetic service. Please help me.

Order Number is : [protected]
Bill No.[protected]
Dated: 27/01/2016

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SHOP CJ Network customer support has been notified about the posted complaint.