[Resolved] Shop CJ Network — smart wash portable handy washing machine

Sweety tehlan

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110045

Dear concern,

Please note I have got the delivery of smart wash portable handy washing machine on 02.06.18, Order no. [protected] (details attached), the same is not working now, you are requested to replace the same on urgent basis also your customer care number is not accessible.

Regards

Sweety Tehlan
[protected]
Address: rz-e, 163/b, street no.16, sadh nagar, palam colony
New delhi-110045

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Sep 9, 2018

Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Jul 26, 2018

Updated by Sweety tehlan Dear concern,

Please note I have got the delivery of smart wash portable handy washing machine on 02.06.18, Order no. [protected] (details attached), the same is not working now, you are requested to replace the same on urgent basis also your customer care number is not accessible.

Regards

Sweety Tehlan

Verified Support

Jul 28, 2018

SHOP CJ Network Customer Care's response Hi Ms. Tehlan,

We apologize for the inconvenience you faced related to product.

As per our records, we would like to inform you that your concern has already been floated to respective team. We request you to allow us 2-3 working days for better assistance.
If in case of further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team ShopCJ
Shamsuddin Malik

Verified Support

Jul 30, 2018

SHOP CJ Network Customer Care's response Hi Ms. Tehlan,

Please accept our apologies for the inconvenience you faced related to product.

As per our verbal communication, we would like to inform you that your concern has been resolved by brand. We request you to return the product to brand H.O. address: "WZ-68, Todapur, Delhi-110012, Contact Number: [protected]" for repair/replacement.

If in case of further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team ShopCJ
Shamsuddin Malik

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Comments

Terender

from Gurgaon, Haryana

As I have ordered another brand bedsheet instead of it I get low quality realcraft bedsheets I want to say to take it back give my orignal product order bedsheets. Also my order no . Is also wrong it is[protected]