[Resolved]  Shop CJ Network — Three bed sheets order on 10th july/not yet delivered

Hi,

I am ankit mohan, my wife order three bed sheets on 10th july, 2016. But still we have received the order. We have done many calls in customer care, but we are not getting the proper response. (As we have done online payment for inr 899 but we are not getting our refund our money nor the order.) the customer care facility is so poor and worst.
Was this information helpful?
No (0)
Yes (0)
Sep 24, 2016
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Aug 23, 2016
SHOP CJ Network Customer Care's response
Dear Customer,

We regret the inconvenience. We are unable to trace your Order details with the information in this e mail. We request you to help us with your Order Number / telephone number registered with us at the time of placing the order so that we can investigate this further.

You can also reach us at[protected] and our shopping consultant would be happy to assist you.

Regards,
Customer Service
Shop CJ Network India Pvt. Ltd.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information