[Resolved] Shop CJ Network — Worst customer experience i ever had!!! | |||||
This is the first time i am experiencing such disappointment being a customer for star cj. it is absolutely fake!! truly money oriented!! I ordered a vlcc facial kit on 3rd august 2016, and it was delivered on 5th september 2016. i was not satisfied with the quality of the product so i decided to return it back on next day i. e. 6 september 2016. i made a return request after which they gave us a time of 7-10 days for the return to made!!! (ablolutely fooling its customers). i talked to the higher happen. during this period, i called them so many times and they assured me the pickup as soon as possible. now from here a different story comes to picture. on 18th september (after 13 days!!), i called to talk to customer support, they said, we cannot make a return and there is no return request authorities and they again placed a return request and assured me the same 7-10 days return. today it is 30th september, and yet the product is with me. let me tell you star cj, soon you are going to loose all your business and fake reputation. i forgot to mention about the customer care people who hardly talks properly and are of least help. if this is the way you make customers, i am sorry to say no body is a fool and atleast me in my lifetime will never ever go for an option with shop cj!!! such cheap and fake company i have ever came across!! Was this information helpful? | |||||
Nov 2, 2016 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Oct 02, 2016 SHOP CJ Network Customer Care's response Hi Kashish, We regret the inconvinience caused. Please assist us with the Order # so that we can assist you at our earliest. Regards, Shop CJ India | |||||
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+91 12 4430 6000
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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