I have booked a 10 bedsheet order on 16 july.which was live on tv.after 15 days i received this order but i found that the design and colour of the bedsheets are not matched the original order displayed on tv.and i received 11 bedsheets..and i do complaints many times every time they asked to change this but no one came here to replaced this...ols change this product as soon as possible..
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Oct 2, 2016
Complaint marked as Resolved
SHOP CJ Network customer support has been notified about the posted complaint.
Aug 25, 2016
Updated by Mohit Kr Tomar I have booked a 10 bedsheet order on 16 july.which was live on tv.after 15 days i received this order but i found that the design and colour of the bedsheets are not matched the original order displayed on tv and i received 11 bedsheets and i do complaints many times every time they asked to change this but no one came here to replaced this...pls change this product as soon as possible..
Verified Support
Aug 29, 2016
SHOP CJ Network Customer Care's response Hi Mohit,
We regret the inconvinience caused. Please assist us with the Order # so that we can assist you at our earliest.
It's brought to your notice that when we order for more than one items of same item it is sent separately and charges for the same recovered from the customer.
Why it is so ?
Why the whole order is not sent in one pact and charged accordingly ?
Be customer friendly !
Regards
Harbhajan Singh Sidhu
BATHINDA, Punjab
151001
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Why it is so ?
Why the whole order is not sent in one pact and charged accordingly ?
Be customer friendly !
Regards
Harbhajan Singh Sidhu
BATHINDA, Punjab
151001
Thank you for valuable feedback. We shall definitely share the feedback with our concerned team and we will definitely work on this.
Regards,
Shop CJ India