[Resolved] Shop CJ Network — wrong produced send | |||||
(Hi this is chandni, my complaint number is [protected] I have purchased a dinner set of steel with flower design on 08.08.18 but on delivery i have received a different dinner set without design and the quantity of dinner set was also less, 3 items were missing. I have contacted supervisor named akhtar and he told that we can't provide the courier boy in your location for taking the courier back. But till now no response. Its a straight cheating as i have the bill with full details. Please look into this issue as soon as possible. Was this information helpful? | |||||
Sep 25, 2018 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Aug 13, 2018 SHOP CJ Network Customer Care's response Dear Ms. Chandni, We apologize for the inconvenience you faced related to the product. As per verbal communication, we would request you to allow us 2-3 working days as we are confirming from our respective team to arrange exceptionally reverse pickup at your location. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team ShopCJ Meenu Malhotra | |||||
 2 Comments | |||||
Comments
Not working
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2029
Pending
347
Resolved
1185
+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
View all SHOP CJ Network contact information
Please check into the matter.
SAMRIDHI
Phone [protected]