[Resolved]  Shop CJ Network — wrong product I have received

Address:Kurnool, Andhra Pradesh, 518501
Website:Shopcj

My order number is [protected] i have ordered the product by watching tv that is vlcc 4in1jewel +6in 1facial massager kit (Diamond, gold, pearl and party glow facial kit with free bleach and massager, kajal, manicure pedicure set and neem face wash and insta glow cream) but i got gold facial kit combo i want to return it back and replace the product which i ordered if not return my money respond soon as you respond for orders but your not responding to complaints as soon as possible so tell me when you're replacing my product or immediately return my money don't play with customers it's a big apologise from me
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Sep 1, 2017
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Jul 31, 2017
rajendra goswami's response
Not setisfied with product

Verified Support
Aug 01, 2017
SHOP CJ Network Customer Care's response
Dear Arif,

We sincerely apologize for the inconvenience caused to you.

We have already raised a complaint, you will get call from our concerned team.

In case you need further assistance, please do call or email us. We’ll do our best to help you.
You can reach us at[protected]

Regards,
ShopCJ India
Complaint comments 

Comments

Not setisfide with product and something missing in the product &the product matirial wise not good compair with price

SHOP CJ Network Customer Care's response, Aug 3, 2017
Verified Support
Dear Customer,

We are unable to trace your Order details with the information in this e mail. We request you to help us with your Order Number / telephone number registered with us at the time of placing the order so that we can investigate this further.

You can also reach us at 1860-500-1860 and our shopping consultant would be happy to assist you.

Regards,
Shop CJ Network India Pvt. Ltd.

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