Shop CJ Network — Wrong product not return | |||||
I have ordered a product from this site my order number is[protected] on COD, they sent me wrong product and then i complain for return this wrong product they told me to send account details on 7 June 2016 for refund amount but still they not send me amount and not pick this wrong product from my home i have call them many time but they are not giving any response they hold my call for long time( about 45 to 55 mints) and then disconnect i am very frustrated from this site please take an action against this company so that they refund my amount with interest and not do this thing again with other costumer. Thanks Name: vikas verma Mob: [protected]/[protected] Email: [protected]@gmail.com Place:Delhi -110086 Was this information helpful? | |||||
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SHOP CJ Network customer support has been notified about the posted complaint. | |||||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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We have already forwarded the request to the concerned department and they shall revert with the status.
In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Once again, please accept our sincerest apology for any trouble or inconvenience caused to you.
It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.