[Resolved]  Shop CJ — Refusal for defective product return

Address:Rajkot, Gujarat

Ordered a 101 pc ramson ss dinner set from shop cj. They delivered and charged 6148 rs. But there was manufacturing defect with rust on several utensils as well as dents . Told to return the product with 15-20 times call on their customer care number but even after 15 days no one came to pick up the product.Kindly solve
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Aug 5, 2021
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Sep 14, 2015
Updated by drtanuj_29
The order no is [protected] and product delivered on 30/8/2015.
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Hi drtanuj_29, We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.

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