[Resolved] Shop CJ — Spice xlife pro 12.7cm android mobile
A
AKHTAR PARVEEN
from Mumbai, Maharashtra
Address:
Mumbai City, Maharashtra, 400007
Website:
www.shopcj.com
I received my product spice mobile from shop cj on 3 sept 2016. On checking it, i find the mobile having internally damaged. So, on the same day i register my complaint to shop cj asking it to exchange my mobile. This matter goes continuously since one week. Finally, shop cj operator provide me a date to exchange my mobile on 19 sept 2016. So i believe that my mobile now has been changed but no this is not happen. Shop cj operator call me again asking the same thing that i am told us since from one week. So finally i call shop cj asking them that my problem has been solved or not. They said our operator call me and again asking "what happen in my mobile?" that i already told us. This is the first time bad impact from shop cj which i am not expecting. I really feel very bed response for shop cj!
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Oct 22, 2016
Complaint marked as Resolved
SHOP CJ Network customer support has been notified about the posted complaint.
Sep 14, 2016
Shaikh mudassar Ahmed's response Land line no [protected]
Others mobile no:[protected]
Verified Support
Sep 21, 2016
SHOP CJ Network Customer Care's response Hi Akhtar,
We regret the inconvinience caused. Please assist us with the Order # so that we can assist you at our earliest.
Despription of goods
1.Elephone G6
[protected]/246558
Very bad experience with shopcj my name is mudassar shaikh I’m ordering the mobile and shopcj no response for exchange the product or refund
My order no is:[protected]
Repairs from chirag corporation banglore
Dated 7may 2016
Despatch Document No
[protected]
We are unable to get in touch with you on your registered mobile number. If still your query stands unresolved, please assist us with the alternate contact number so that we can assist you at our earliest.
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1.Elephone G6
[protected]/246558
Very bad experience with shopcj my name is mudassar shaikh I’m ordering the mobile and shopcj no response for exchange the product or refund
My order no is:[protected]
Repairs from chirag corporation banglore
Dated 7may 2016
Despatch Document No
[protected]
We are unable to get in touch with you on your registered mobile number. If still your query stands unresolved, please assist us with the alternate contact number so that we can assist you at our earliest.
Regards,
Shop CJ India