Shop Clues — Blackberry 9360 curve - not for sale product deliverd and its locked pc

Address:	Kutch, Gujarat, 370201
Website:	www.shopclues.com

I have received the subject product which is locked pc as well damaged..

The Mobile phone cover body written with THE PRODUCT IS NOT FOR SALE WITH SOME KIND OF CODE AND THEY SOLD TO ME WHICH SHOWS COMPANY POLICY IN ILLEGAL ACTIVITY AND HOW TO MAKE CUSTOMER FOOL.

I have demand the refund from company at overall they send email that your problem is resolved and will revert you the refund till last week, but yesterday they turned with that "Your refund application is decline" whereas i don't receive any reason.
Today i called their call center no and spoke to one of guy call LAVNISH and he replied that i have sent ur query for why they decline your refund request.

Since 2 weeks they are fooling me and i would like to raise issue for to get proper solutions of my complaint.

Order ID 74746639

Return ID 2310036