Shop Clues — Default mobile

Address:

400063

Hi I am shukraraj patil. I purchased an micromac yuphoria yu5010 mobile from shopclues on 5-11-15 order id: 74614079. I got default mobile from shopclues on 17-11-15. There is voice issue in mobile next person can't get the volume of any call. Than i request to replaced the mobile But they can't response to me & suggest me to go service center. I submitted mobile to borivali service center, but they also take 30 days for replacement.