Shop Clues — fake product supplied and returned on 2/12/14

Address:

Faridabad, Haryana

i purchased one hp cartritriges combo21&21 from shop clues with order no27155611, whe i recd the product, w i found it to be fake product with a different name, ultimately it was reversepicked up fro me thru NUVO EX REVESE PICK UP ON 2-12-*14.I HAVE SENTSO MANY MAILS FOR REFUND, THE SHO CLUES WERE ASKING FO MY BANK DETAILS, WHICH I REPEATEDLY SENT AND I ALSO SPENT LOT OF MONEY WHILE TALKING TO TRHE ON THEIR NO[protected], AND EVERY TIME THE CUSTOMER CARE SAID THE REFUND WILL BW SENT BACK SHORTLY.I JUST SPOKE TO SOMEONE AGAIN I.E ON 27/1/15, HE STILL SAYS HE HAS FORWARDED MY COMPLAINTS.I THINK WE SHOULD BE VERY CAREFUL IN FUTURE WITH SHOP CLUES.