Shop Clues — Livtel Liv[protected]mAh Li-Polimer power bank delivered in wrong address

Address:	Sangli, Maharashtra, 416410
Website:	Shop Clues

I ordered two product from Shop clues. The one external hard disc and the power bank on 11/08/2016. The first order has been successfully couriered through Blue-dart and the product also received by me but the second order Livtel 1008 power bank was couriered through professional OKL but that has been delivered in wrong address and handed over to the wrong person. Even after an en-number of mails and phone calls also these people are not able to solve my problem. When the courier person made a mistake who will be the responsible, Shop Clues or the customer. I thought Shop Clues will give good product and good service but all in vain. They showed the Pod which has the
unknown signature not mine. Still I am waiting to get my product or my money back.