[Resolved]  Shop Clues — Not delivering product on time to customers

Address:Chennai, Tamil Nadu

While booking the online order for product the date which is appearing customer will never get product on that date. Eg. I have ordered on 11th Dec'14 and expected delivery date was 19th Dec'14. But till today i, e, 24th Dec'14 I have not received the order. If speaking or sending the mail to customer care from them only one response will come i.e. "We regret for the inconvenience caused to you. Based on your query, we would like to inform you that your order is out for delivery to your shipping address and will be delivered to you within 24-48 hours". This reply I am getting from last four days,
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information