Shop Clues — NOt refunding my gift certificate

Address:

Indore, Madhya Pradesh

Dear sir, My order number is 52528495 from Shopclues.com. the order automatically cancelled. They refund the money but not refund the gift certificate. i have used Rs100 gift card.i have mailed 15 times but no one is replying correctly. they are telling wait for 48 hrs. but after 48 hrs no reply. the mail game is from 6 days, so take action on shopclues. regards 'saroj nayak Mob:[protected]