Shop Clues — Order Issues[protected]

Address:

Ahmedabad, Gujarat

I had ordered and paid for the item "P1000 Kids Educational Tablet" on dated 11.07.2015 which was estimated to be delivered by 19th Aug 2015. On inquiry on 18th about the status Shop clues Customer care officer informed that the order was cancelled due to non-availability of the product. When checking the order status in the website on shop clues it’s showing the status as "Order handed over to courier” and today I called to shop clues customer care no. they informed me that your courier received back today due to not received your end and we will refund your amount within 3 days but when I called to Courier Company, they informed me that your consignment never received from shop clues. (Carrier Name: Red express – Surface, Tracking Number:[protected].this is fake consignment no. Shop clause team cheated me; please take necessary action against them.