Shop Clues — Product not delivered no response | |||
Hi, My name is Antony i have made a purchase with shop clues with order no 45346939 on 7th april 2015 .from the next day i got a message that "This order is shipped via Delhivery. The tracking number for this shipment is [protected]" and expected deliver is 13 th april..but this tracking number is invalid.They just fooled me for that i complain to customer care to provide me a valid tracking number for that no reply and response from their side.after i am waiting for few days expecting this delivery by 13th its not delivered.today is 18th april till now its not reached its just showing that its in shipping mode ...while talking with customer care people they are telling they dont know.they dont have the option for cancel also.Shopclues is just try to make people fool. Was this information helpful? | |||
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+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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ShopClues Support, Apr 17, 12:29 PM:
Dear Antony,
Thank you for shopping with ShopClues.com.
This is with reference to your query regarding Order no. 45346939.
We sincerely apologize for the inconvenience caused to you. As your order is untraceable on the courier website, we have forwarded your concern to our courier partner and we are following up with them. Once we receive any information from them, we will update you with the same.
For further assistance, kindly refer to www.shopclues.com/help
Best Regards,
Customer Support Team
Abhishek Anand
ShopClues.com