Shopcherries.com — Fake Jewelleries & Contest

Address:

Kolkata, West Bengal

Dear Sir, I have participated in 2015 Mega Shopping Carnival Contest (as they said). For Registration I paid Rs. 3, 999 for which I got some products (Shirt & Pant). They said that I have won Videocon washing machine (8th Prize). After some time they said that my position increased to No. 2 (Tour Trip Abroad) for which I requested for money. They agreed though. However, They asked me to pay Rs. 40, 000 & to create a nominee for tax benefits. I was reluctant before although I have checked their website & seen the photos of previous Contest Winners. Initially, I was talking with Miss Swati ([protected]). I think now the number is switched off. She gave me another number i.e. [protected]. This number is still working but nowadays no body is picking up. After Swati, Mr. Saurav interacted with me with the same number. Another number who called me up is [protected] where still ring goes but again not responding. Likewise, I requested for some time and they have given me. They assured that if I pay Rs. 40, 000 then I will get gold instead of that. I received my gold products i.e. Rudraksh Ganesh Pendant and Sai Baba Small Pendant, Invoice No.: 6158094; Order ID No.: SCM[protected] (for which I have already paid Rs. 40, 000) but unfortunately the authenticity of the products is doubtful. As I told by the Executive (Swati) before that I can sell the products. So, I went to the Jewelers shop in Kolkata but I was shocked when they doubted the authenticity of the products and suggested me to go for Testing (of gold). The result is the pendant chain is not of gold and the actual weight of locket i.e. of Ganesh & Sai Baba is absolutely not of Rs. 40, 000 which is mentioned in the Invoice. The Jewelers shop owner tells me that it is only of Rs. 7 to 8 thousand. I didn't know how to respond. So, I talked with Mr. Saurav. He told me that he would look after the matter. I waited for his response but then onwards he is not picking up the phone. Phone is ringing but nobody is responding. Earlier I requested for the replacement of my products and I was promised for a prompt and effective action but unfortunately I am not even getting a response. I've been told that the Contest would be held on second week of August. After one week I have written two mails at [protected]@shopcherries.com which was given to me earlier but even no response at the mail. Even I called many times in Customer Care No. of Shopcherries- [protected] but again not connecting. This is my problem. Hope I will get some solution and my money soon.