ShopCJ — Product not delivered & refund also pending

Address:560043
Website:www.shopcj.com

Hi,

I have booked 1 Blanc Mattress Protector Set-Brown with Shopcj on 13/04/2016. Its almost 1 month now i didnt received my product. I have informed their customer care team they shared the tracking details & asked me to contact them. I tried the courier details it was invalid. I called them so many time, they are keep on saying it will reach in 2 days or 3 days. I raised a complaint and asked them to cancel the order & atleast refund my money. They are not responding properly & i am worried about my money now. Please find the order details below.
Billing Information
Name
NADHIYA VIJAYKUMAR
Address
Chikkanna Layout . BANGALORE KARNATAKA 560045
Phone
[protected]
Mobile
+91 [protected]
Email
[protected]@gmail.com
Shipping Information
Name
NADHIYA VIJAY
Address
Sodexo SVC India Pvt. Ltd., 2nd floor, , Y4 Heights, 7M-235, 80 Feet Road, , Opp to Corporation Bank, HRBR Layout, Banaswadi, BANGALORE BANGALORE KARNATAKA 560043
Phone
-[protected]
Mobile
+91 [protected]
Franchisee
Agency Franchisee HO

I want my money back, I hope this issue will be get resolved at the earliest.

Thanks in advance.

Regards,
Nadhiya
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SHOP CJ Network customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Nadhiya,

We regret the inconvenience. Your query has been forwarded to the customer support team, allow us sometime.

Thanks!

Regards,
Shop CJ India
Hi Nadhiya,

We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.

Thanks!

Regards,
Shop CJ India

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    +91 22 4128 6000
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    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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