ShopCJ — Swipe mobile defective product

Address:New Delhi, Delhi, 753014
Website:shopcj

Dear sir,
I had ordered for a mobile through my phone No [protected]
dt 03/03/2016swipe Konnect 5.1, on vewing the add from TV which is
reached yesterday on 08/03/2016 order No-[protected] I had given
order being motivated with the camera features of 8 mp rear camera,
but it is regret to write that I am extremely depressed when I found
the rear camera is so harassing that it cannot take a clear snap from
a distance of 1 meter and giving a blurr picture, I cannot understand
wheather the particular phone is defective or the particular model is
defective, so I wish you will sincerely sensitise this issue and will
provide me a effective service as soon as possible'
Aurojit mohanty, plot no d/96.cda sector-9, cuttack-753014, orissa
Mobile Swipe Konnect 5.1 IMEI NO.[protected] &[protected]
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Complaint comments 

Comments

Hi Aurojit,
We understand your concern. We will get this checked and update on the same, please bear with us.
To the concerned,
I ordered a mobile swipe konnect 5.1through snapdeal on 23 march 2016 and got the set in hand yesterday i.e 25 march 2016 all was fine as stated on the site viz accessories and set condition but the camera quality was really bad even in day light especially the main primary camera it seems to be damaged from inside as it is unable to focus at any distance except 2to 5 cm from the surface.
the camera has been stated there of 8 megapixel but in reality it is seems to be less than 1 megapixel or like that...
kindly look forward to it
Order ID: [protected], Placed On 23 Mar, 2016
Customer Information
Email: [protected]@gmail.com
Gajendra Singh, vill-bansiwala p.o-sudhonwala sahaspur distt-dehradun uttarakhand-248197
Mobile No: [protected]
Payment Method
Cash on Delivery
Seller Information
SPEEDY MARKETING.-SPARE2-VOI
Hi Aurojit,

We have refunded the amount, Do check and let us know if you face any issues, we regret for delay, hope to serve you soon.


Regards,
Shop CJ India

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