ShopCJ — Incomplete product received

Address:482001
Website:ShopCj

I received my order on 27/07, and a product among others i received uncomplete, for which i was trying to contact the shop cj customer care dept. Since the day i received. But this is very painful that after buying any product from shopcj i've to pay ₹ 2 per minute to complain or asking any support.
Since 27/07 i almost paid ₹ 70 for my mobile and called almost 5 times but there is no progress regarding my order. Every time they just telling someone will call you today regarding the issue, but i received no calls from any shop cj staff. So that i'm deciding to return the product.
Hope shopcj will reply soon before i begin the return process.
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SHOP CJ Network customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Debasish,

We regret the inconvenience. Please help us with your order # so that we can assist you at the earliest.

Thanks.

Regards,
Shop CJ india

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