[Resolved] ShopCJ — Wrong product delivered

Complainant201109

from Pune, Maharashtra

Address:

411057-Pune

This is regarding my order- [protected] which was placed for Silco Silver Plated 9 pcs Cup Saucer Set With Tray on 09-Dec-15. However received on 10-Dec-15 but instead of Cup-Saucer there as Bowl set with Tray. Immediately I logged a complaint against and the executives promised that I will receive a call for the replacement. Here I am still waiting for their call also there is no response from anyone. I don't understand how come product is dispatched without verifying and could deliver to customer without checking. Really disappointed.

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Complaint marked as Resolved

SHOP CJ Network customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2016

SHOP CJ Network Customer Care's response Hi Ashwini, We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.