Shopclue.com — Match boxes received instead of gold bar order amount rs 140000

Address:	New Delhi, Delhi
Website:	shopclue.com

I have ordered gold bar for one function at my home.
I have made prior payment for the same.
I have received product after seven days in which match boxes are packed in plastic box.
I have contacted customer care but they are fail to resolve my issue.
Everytime they are asking for 48 hours since20 days &till the time no one came to receive wrong product.
I have sent mail to MD also but he is very cold blooded person who dont care about customer's issue.
My oder no is 84523764.
Product code - Golden Leaf Gold Bar Of 50 Gm 24K 995 Purity
Code: 83608953
Merch Ref: GL/2/01
Price -141050/-