ShopClues — Cashback not received

Address:	Gurgaon, Haryana, 175131
Website:	shopclues.com

Order no. 96439239
I placed this order on 04/08/2016 and cancelled it on the same day.I received a msg saying that your refund has been credited on 04/08/2016 and your refund id is 10051529 and the refund of Rs.249(inclusive of delivery charge)
shall be reflected in your account on 16/08/2016.Ipaid through debit card and still have not received my refund.I sent them various msgs to which they replied very late and just made excuses saying we have made the refund if you haven't received file complaint against your bank.This was just so bad online shopping experience for me for the very first time.
Order no.99430013
This order was placed by me on 26/09/2016.After the order was placed and transaction was over after two days i was told through email that my order had been cancelled as it is not shippable to my location.Refund of Rs.364 with refund id 10248222 was done it seems and amount would be reflected on 11/10/2016.No refund has been received till date and no reply of msgs.Shopclues is the worst online site ever for shopping, big cheaters