ShopClues.com — 500gb sony hard disk

Website:

www.shopclues.com

Name: naveen kasondhan
Mobile no: [protected]
Email: naveen. [protected]@gmail.com
Order no: 91844259
Order item: sony 500 gb hard disk

I ordered a sony gb hard disk on 18th may 2016 and made my payment through a debit card. On 20th may i was informed that there will be a delay due to unavailability of the item. On 24th may i was informed that the order has been cancelled by the respective merchant due to unavailability of stock.
On talking with the customer care i was informed that they are giving a 1 tb sony hard disk in the same price as 500 gb was unavailable and the order will be shipped in the next 3 working days. I believed them.
On 3rd june i was informed that there will be a delay in this order also. On the same day i was informed that the order has been cancelled as the merchant has refused to fulfill the order.
On talking with customer care they informed me that they are transferring my order to another merchant via order no. 92641800.
Again on 5th june i was informed that there will be delay due to unavailability of stock. The same mail was received by me on 7th june also.
Therefore being tired of this delay i cancelled my order in the eve of 7th june.
Now i came to know that it will take 7 to 9 working days to refund my money.

What the hell these people are doing there? These people don't update data on their site?
First they said that the item is unavailable. Then how they showed that item and booked the order?
Than they told that the merchant has refused due to unavailability of item. This joke was told to me 3 times. Your merchant refused your order 3 times than what you and your merchants are doing?
They informed me about the transferring of my order than surprisingly the same orders were also not fulfilled.

I ordered that product in an urgency and i made my payment of rs. 3, 367/- immediately. 21 days has been passed and the item was not provided by shopclues.com. I faced a lot of problem in my office due to this delay as i am chartered accountant student and pursuing my articleship in a reputed firm. My money as well as my time both are wasted.