[Resolved]  ShopClues.com — 9th anniversary contest

Address:560077

Hi team today I recieved some online lucky draw contact and recivied 1 lakh winning prize value in that letter with coupon. Is that fraud or company related thing.Because look like in additional note asked to pay advance tax amount from our end. Kindly check and confirm.
Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's fraud.
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2019
ShopClues.com Customer Care's response
Dear Anish,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Complaint comments 

Comments

I have received a message from Shopclues and someone from your team called me saying i won a lucky draw prize in which i will be receiving some Tata safari car. i will have to submit a registration amount of 6500/- for the ‘winner registration card’. and it is only valid for today. They asked me to send my Id details also and told me to check my name at India TV at 9.15 Pm.
And this has been done on your name.
I tried calling Shopclues for customer support but there’s no number where I can speak to the customer care executive to enquire about this ongoing lucky draw of fraud.
I’d like to know what is happening and how can I report this? I received calls the whole day where i was convinced that this legit and I can record the call and was given the office’s location in Jamshedpur and Tat Motor’s manager number.

I request you to kindly look into it and provide me with explanations and methods to report this man to the police.

ShopClues.com Customer Care's response, Jul 8, 2019
Verified Support
Dear Pragya,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Mobile number [protected] A.42 Ram nagar D.D nagar gwalior
ShopClues.com Customer Care's response, Jul 22, 2019
Verified Support
Dear Awadesh,

Greetings from ShopClues.com

We would like to begin by apologising for the inconvenience this may have caused you.

Please elaborate your concern along with your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information