ShopClues.com — Bill for delivered consignment

Pandurengan

from Chennai, Tamil Nadu

Address:	625020
Website:	Shopclues.com

I ordered for a 32 inches Micromax TV vide my order No.[protected] dated25/03/2017..Model No. 32T6175MHD. The consignment was delivered to me on 01/04/2017. bearin TV Serial No. 00201BB6427865F.

The pack was not accompanied by any bill..
The local Micromax dealer who came for installation was asking for the bill to provid warranty for the TV. In the absence of the bill the TV will not get any warranty.

This matter was brought to the knowlede of the executive who attended my phone call and assured me that the bill will be mailed in 5 days.

The bill is yet to be received from you.
It is your responsibility to provide me the bill. The responsibilty cannot be fixed on shippers.

Being a reputed organisation should not make the customers to suffer who in good faith order for various items on line.

Kindly do needful

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ShopClues.com customer support has been notified about the posted complaint.

Apr 08, 2017

Updated by Pandurengan I have ordered for a TV from them against my order No.[protected] on 25/3/17.The consignment received by me was without bill.I made many calls and sent mails for the bill. But I have received message stating that it would be resolved in several days. It is not understood the meaning of several days.lt is a vouge reply to a customer who has investeted money and expect to fulfil minimums
requirement such as bills which is mandatary.
Kindly advise.

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Comments

meshrma555

from Pune, Maharashtra

I had ordered symphony ninja i xl air cooler from shopclues.com and I had received it on 31/03/2017 but the cooler is defective and cheap and on the same day I file return request for the product but they are not approving the return .
Order ID:[protected]