Address: | Bangalore Urban, Karnataka, 562125 | Website: | www.shopclues.com |
On 4th Jan 2016 I have order a product of Rs 42k. At the end after bank payment it showed error on shopclues website. I tried another 3 times and ended in loosing money 4 times in my credit card.
Somehow was able to cancel 2 orders and accepted 1 delivered product.
Now my problem started on 4th order.
Order Number is :[protected] Jan 2016, 12:06 AM)
1. Order is not yet delivered.
2. Order cant be tracked as the tracking details provided are invalid.
3. Amount is deducted by credit card and bill got generated.
4. Rs 500 was fined by bank as over-usage due to shopclues worst technical design.
5. Customer care will tell 48hours and close the ticket saying we will resolve soon.
6. Till date I have spent Rs 300 calling customer care and their supervisor and their manager on regullary followups. yet no use.
worst experience.,
still facing the issue...
santhosh @ [protected]
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