[Resolved] ShopClues.com — cheated me by accepting my online payment and not deliver my order | |||||
[protected] this is my awb number. I ordered one product and also make online payment at the same time. And its stating that the delivery will take place by [protected] but till now i didn't get my order. I also contacted the customer care several times from 25th february to march 2nd. They didnt put any solution and neglected my complaint blatantly. I am requesting you to do either the delivery or the refund as soon as possible. Was this information helpful? | |||||
Apr 13, 2020 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Mar 13, 2020 ShopClues.com Customer Care's response Dear Sabith, Greetings from ShopClues.com We would like to begin by apologizing for the inconvenience this may have caused you. Please share your order details to enable us to check and resolve this at the earliest. Best Regards, Team ShopClues | |||||
 2 Comments | |||||
Comments
I had received a call from [protected].and [protected] that I had won Tata Safari from Shopclue contest. Please verify the same
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ShopClues.com Customer Care's response, Mar 13, 2020
Verified Support
Dear Biju,
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
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+91 12 4441 4888 (Customer Support)
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Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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Greetings from ShopClues.com
Our sincere apologies for the delay that happened in resolving your concern.
We have shared the information with our Support Team and they shall be connecting with you within next 24-48 business hours for further proceedings.
Requesting your patience here.
Best Regards,
Team ShopClues