[Resolved] ShopClues.com — claiming I won 11 lakh rupees for which my money got stuck due to gst
S
Sneha Yadav Gupta
from Kolkata, West Bengal
Address:
30k, top floor, Ram Krishna samadhi road, kankurgachi, Kolkata, West Bengal, 700054
I received a letter claiming that i won 11lakh/- n called back on helpline number enquiring about it as to whether any tax related deduction are required, to which they answered no and all i need to do is give my account details n receive d lottery amount. Later i got a call asking only to pay ticket charge of 5500/- via any mode and within few minutes i will receive d money in my said account. Unfortunately, i paid hoping that i might receive as they sounded so genuine. But again i got a call that 2.5% on 11lac is also to be paid to which i denied saying that i wasn't informed about such things when i asked about tax related stuffs. So i denied to accept the lottery amount asking to refund back the ticket charge that i paid via google pay. But now they are saying dt i will have to pay 2600/- to apply for a refund that u will receive in 90 days along with the refund application money also. I also asked them to come at their office address of which was given in the letter provided to me. I also have their numbers and still get the calls from their side asking what have i decided to do. Please help me out in getting back the refund money and let these people pay for their sins..
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Dec 9, 2019
Complaint marked as Resolved
ShopClues.com customer support has been notified about the posted complaint.
Nov 06, 2019
Updated by Sneha Yadav Gupta Here is the video of letter n coupon provided to me at my address alongwith a scratch card consisting of SMS code and helpline number to call on
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
Nov 07, 2019
Updated by Sneha Yadav Gupta Shall I provide you with the number n address that they were contacting through.one is Bhupinder Singh the one who was conveying all d message and the a/c number with the name Sukhdev dhali was provided to me as well alongwd IFSC code
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