[Resolved]  ShopClues.com — complaint reg. shop clues prize money

Address:500059

Letter to my address.. On your shop clues letter head.. Two gift vouchers with ph number complaint dear shop manager of shop clues.. I am an advocate i received a letter stating that i won one lakh prize money and scratch card worth rs. Ten lakhs.. If this is wrong information from your company's banner i am going to file cyber complaint against your company for making the public fools by trapping their bank details.. By treating this as legal notice direct your legal dept. To take immediate action regarding this prize money issue... Umadevi advocate messaging... [protected].
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Dec 1, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2019
ShopClues.com Customer Care's response
Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Complaint comments 

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Sir I have received a letter in that I have won a contest and Get 15 lakhs is that true or fraud
ShopClues.com Customer Care's response, Oct 31, 2019
Verified Support
Dear Karthik,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Hello sir
Mai Ek products return Kiya hu likin us products ka Paise return mere pass nhi aya hai Aap kripa Kare ke mere Paise mere bank account mai transfer kar dijiye

Mera oder no[protected]

Product name bluthooth speakar
ShopClues.com Customer Care's response, Oct 31, 2019
Verified Support
Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

As per our records, the refund against the order ID 178433714 was credited into your ShopClues account in the form of Clues Bucks on 10th Oct, 2019. The same was used by you on 14th Oct, 2019 against the order ID 178672207.

To check the updated Clues Bucks balance, please login to https://myaccount.shopclues.com/index.php?dispatch=reward_points.userlog with your registered Email ID and password.

Seeking for your patience and understanding here.

Best Regards,
Team ShopClues

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