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[Resolved]  ShopClues.com — confirming details which were sent via sms

Address:AGE E/M II, GE OFFICER MESS WAC, AIRFORCE STATION PALAM, 110010

Good evening,
I received a msg from the company regarding winning a lottery of 7.5 lakhs, thereafter received a call from+[protected] naming himself NITIN Kumar, till now i have made the payment of 1.7 lakhs following the instructions given by bank via msgs, now asking for 82k to pay. I just want to confirm is it all real or a fraud case.
Pl help me with this
Waiting for ur response, being regular costumer, expecting ur quick response ponse.
Thank you
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Dec 8, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2019
ShopClues.com Customer Care's response Dear Mr. Gupta,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
Complaint comments 
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Comments

I got a post of shopclues company, in which i won prize 11, 00000 on the anniversary celebration the company has selected few of its customer in a random lucky draw contest.
Reply
ShopClues.com Customer Care's response, Nov 7, 2019
Verified Support
Dear Narendra,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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