| Address: | 600044 | | Website: | ShopClues.com |
Order return [#539042]
I have received damaged and not working product then i have initiated return and return as per the policy but almost two months gone still they are not initiating after long chasseing the send below mail but again one month gone still no improvement.
Guys please don't prefer shopclues.com go with other good customer caring e-commerce websites.
Reply from shopclues dated on 17th jan
Greetings from shopclues.com
This is in reference to the concern raised by you against your order id[protected]. We understand that the concern raised by you is pending resolution from our side and we are working tirelessly to reach to a resolution for you. At this stage, we are writing to seek another 72 hours so that we can coordinate with our teams and share a resolution with you.
We are cognizant of the delay from our side and tender our sincere apologies for the inconvenience caused to you. Please treat this incident as an exception and not a yardstick to the levels of service we strive to achieve.
Best regards,
Customer support team
Shopclues.com
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