ShopClues.com — Defective product received

Address:Latur, Maharashtra, 413512
Website:shopclues.com

I have ordered somendra textiles 31 in 1 multipurpose screwdriver set on 9th april 2017 and i got it on 13th april 2017. Now the problem is the product i received is defective. Hence i proceeded for return/replacement and checked my orders section on shopclues.com website as well as the app. But there is no option for return/replacement.
I have tried to contact with customer support but no reply from shopclues customer support since last 3 days.
So i'm looking for a quick refund or replacement of the product.
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ShopClues.com customer support has been notified about the posted complaint.
Apr 11, 2017
Er Pardeep Allania's response
I m not shoping again on ShopClues.com this app froud
Apr 11, 2017
Søüråv Pâl's response
I have order battery from iball but the delivery product is not the battery that I have use..
Order no.[protected].. pls change the delivery product..As soon as possible..
Phone no..[protected]
Complaint comments 

Comments

I got very disappoint. I ordered pickadda combo but when this product delivered to me i saw there was no elbow supporter. N when i complained about this product one of the number was switch off n another one after trying so many times they told me that the money was not received.

I have order battery from iball but the delivery product is not the battery that I have use..
Order no.[protected].. pls change the delivery product..As soon as possible..
Phone no..[protected]
My shipment no[protected]
M return apply in april..but u r not pickup my return..m contact ShopClues care centre 5-6 time ...its shem o[censored] ... plese pickup my return and refund my money imidatly ..ortwise i take oter action for u r fraud shop ..
My shipment no[protected]
M return apply in april..but u r not pickup my return..m contact ShopClues care centre 5-6 time ...its shem o[censored] ... plese pickup my return and refund my money imidatly ..ortwise i take oter action for u r fraud shop ..
Slow process .Another more days have passed, still waiting for replacement. i need fast process.

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