ShopClues.com — Delivery Confirmation Received but Product has not been delivered yet ?

Address:

Meerut, Uttar Pradesh

I think ShopClues's CCE Staff is quite bzi now they have't reply for my support mail past 2 days, it seems they guys does't care about customer's time and money. i have ordered = 59749747 a rain suite on 05 Jul 2015, 06:49 PM and it has not been delivered past 15 days, then i have created a support ticket for status they said "" We regret for the inconvenience caused to you. Based on your concern, we have coordinated with courier partner and confirmed that the order has been delivered at your shipping address SAID Mr. Amit. After that i have received Order Delivered Confirmation on 20th July and My Product has not been delivered yet and non of reply has been received of my complaint.