ShopClues.com — Did not honor a purchase made

Address:

South Goa, Goa

I had made a purchase of products on shopclues order no 66830245. the product was on 100% off and the purchase price was Rs1/- seeing such an awesome offer i made the purchase and also processed the payment. the purchase was successful and i got a confirmation email from Shopclues. and now they are telling me its a technical problem and website is showing the merchant cannot fulfill the order. this is dishonesty from their side as it is their fault and now they are refusing to honor the order. when speaking to customer service, they are accepting it is their fault and yet they are not ready to honor the deal and now they have initiated a refund. i had to told them i don't need the refund but i want the product delivered even if it is delayed by some days...