ShopClues.com — Didn't Got the refund.

Address:	122003
Website:	Plot 112, Sector 44, Opp. HUDA City Center & Near Fortis Hospital Gurgaon-122003.

Order NO[protected], Shop Clues REFUND ID-8176834, Order Date-10/12/15 Before order i called and ask if i can get the delivery at my location and they said yes, there was no COD option so i paid online debit card. after two days i got email that due to service unavailability i my order is been cancelled and i will get refund. i pain in Two minuets and they will refund me in next 15 Days. i got email refund initiated and it will show in my account next 7to9 working days. but between that days i called several time to know how long time it will take to show in my account, they only say please wait till 22nd December after that i called on 24 Today to know why i never got money yet. so the supervisor says we had proceed for refund on 13th and you would had to get the money. but now if it is not showing in to my account i have to be send them my Bank Statement to show them i am not lying and i never got money in reality. now the banks are close for 4 days and they are telling me to send the statement which not possible till 28 December. and also when i ask why i never got my money till yet and how much more time it will take more they have no answer they are only telling please wait but they are not giving any particulate date when i can get my money back. also the supervisor said we did our procedure now it may the problem from your bank, but while i ask my bank there are not pending balance from anywhere i am doing transaction so easily with my bank so why only the problem with there transaction, it is so simple they are just plying around because they are not gonna refund. they have no answer for anything even they are blaming my bank. i have to ask is there any LAW in our India who can stop these cheaters. i need my money back even i lost so much mobile balance while calling them as they dont have any Toll FREE number and also they are not transferring my call to the supervisor they are putting me on hold at least 15 to 25 minuets.