[Resolved] ShopClues.com — expired product

BarathK07380132

from Mumbai, Maharashtra

Address:

11/3d, Jain Sundarbans, Nolambur, Chennai, Tamil Nadu, 600095

I ordered a refurbished seagate harddisk through shopclues app dated 10/9/19 and was delivered 14/9/19... Within 10 days the product started to create virus and has started degrading the performance of the system. Then we came to know that the product is expired. Though refurbished product must have at least a month warranty. The shop clues team aren't attending my queries. Kindly do the needful and refund for the expired product

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Dec 2, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2019

ShopClues.com Customer Care's response Dear Barath,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues