[Resolved] ShopClues.com — fake sms from shopclues | |||
I received an sms from qp-shopcl on 28-feb-2020 @ 09:58am that i had won a prize of tata nexon car with market value rs. 7, 50, 000.- and to pay only government service charges tax of rs. 7, 500.in favour of shopclues only tille 28/02/2020. Helpline number is [protected]. Surprisingly, this sms appears to come from the same id which shopclues uses to update customers about their shopping orders! Moreover, i am unable to contact shopclues in any way! This needs to be highlighted to top management of shopclues to take strict police action against such fraudsters! Similar messages had been posted earlier in this forum! Was this information helpful? | |||
Apr 2, 2020 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Mar 02, 2020 ShopClues.com Customer Care's response Dear Husaini, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |||
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Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
As informed you earlier, we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues