[Resolved] ShopClues.com — fake sms received from shopclues about prize winner in shopclues online shopping tv show

Ramesh Raman Chennai

from Chennai, Tamil Nadu

Address:

Gurugram, Haryana, Chennai, Tamil Nadu, 600017

I received an sms from qp-shopcl on 18nov19 that i had won a prize of tata nexon car with market value rs. 7, 50, 000.- and to pay only registration charge of rs. 7, 500.-
Surprisingly, this sms appears to come from the same id which shopclues uses to update customers about their shopping orders!
Moreover, i am unable to contact shopclues in any way!
This needs to be highlighted to top management of shopclues to take strict police action against such fraudsters!
Similar messages had been posted earlier in this forum!

Ramesh raman
Chennai, india
[protected]

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Dec 25, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2019

ShopClues.com Customer Care's response Dear Ramesh,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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Comments

Harshith K N

from Delhi, Delhi

They are telling to deposit the amount after wards i will send the amount

ShopClues.com Customer Care's response, Nov 22, 2019

Verified Support

Dear Harshith,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

Hari Babu Chandaka

from Mumbai, Maharashtra

Hi, shopclues team recently may i received one letter with scratch card that has i scratch and win 15lakh rupes those things including in that letter.I ask one thing tell me team members that lukky draw contest conducted on the occasion of that company 10th anniversary is that true or false can you please tel me the details about that guys

ShopClues.com Customer Care's response, Nov 22, 2019

Verified Support

Dear Hari,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues