[Resolved] ShopClues.com — git different old shoes

Mukesh Kumar .

from Delhi, Delhi

Address:

Ad3 karni kutter bani park Jaipur, Jaipur, Rajasthan, 302016

I pay them 3400 for nike sb delta force shose they send a different shose
Form one month they told me wait for update wait for update every day give new time after one month they telling your return rejected and we can't help you
They also call me and told you win a tata safari car of 1400000
You need pay 6000 for registration and process
Please help me im poor boy

Aslo register complent in nch national consumer grievance docket number 1683301
Order id[protected]

+4 photos

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Dec 4, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2019

ShopClues.com Customer Care's response Dear Mukesh,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

We have investigated the matter with our courier partner as well as with our merchant and found that the same and complete product has been delivered to you in seal packed condition after a proper quality check.

Moreover, kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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from Mumbai, Maharashtra

Any particular product development
Delivery and shopping help
[protected],[protected]

ShopClues.com Customer Care's response, Oct 31, 2019

Verified Support

Dear Customer,

Greetings from ShopClues.com

We would request you to describe the concern in detail so that we can look into this issue and resolve it on priority.

To expedite the process, kindly provide the information within 48 hours.

Best Regards,
Team ShopClues