[Resolved]  ShopClues.com — harassment

Address:Shopclues.com, Ganjam, Odisha, 760010
Website:Shopclues.com

OD[protected]
Today I received the product from bluedart but shirts are a little bit longer than i expected so I place a return request for this product but they are not accept my request & they are rejected my request... Please help with this issue, Why shopclues do this type of harassment with us. I want my money back as soon as possible please..
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May 31, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2019
ShopClues.com Customer Care's response
Dear Guddie,

Greetings from ShopClues.com

We have investigated the matter with our respective teams and found that the same product 'Khadio Men's Multicolor Short Kurtas With Free Red Gulal' against Order ID[protected]​ has been delivered to you in seal packed condition after proper quality check.

Hence, we are unable to process your request. We appreciate your understanding in this matter.

Best Regards,
Team ShopClues
Apr 16, 2019
Updated by Gùddîê Ñürsãt
I'm not saying seal is broken, product is damaged... I'm just saying product and package delivered in good condition but shirts are a little bit longer for my father so I just want to return or replacement of this product... That's it. I would like to say again package & product are delivered to me in good condition ok in good condition, I just have trouble with size. Pls try to understand what my point is... Please i beg you.
Verified Support
Apr 24, 2019
ShopClues.com Customer Care's response
Dear Guddie,

Greetings from ShopClues.com

We would like to inform you that we have sent you the same size of the product 'Khadio Men's Multicolor Short Kurtas With Free Red Gulal' which was ordered by you.

Thus, we are unable to fulfill your request. We appreciate your understanding in this matter.

Best Regards,
Team ShopClues
Jul 08, 2019
Updated by Gùddîê Ñürsãt
But when my father worn it was not fit. That's the reason why i wanted to return it, The shopclosure return policy is not good at all & shopclues.com does not play their return policy, They are just fooling us back at the name of the return policy... Amazing.. 👏🏻👏🏻
Jul 08, 2019
Updated by Gùddîê Ñürsãt
I will never make the mistake of shopping from shopclues.com again And I will not allow anyone to do...
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