[Resolved] ShopClues.com — hello | |||
I got a letter from post regarding anniversary celebration of shopeclue i have made payment also kindly help with further details on same. I m calling there helpline number they are again n again telling me to pay regeration charges for the same. To get lucky draw prize contest. Is this fraud or real kindly help me asap so that i can save do further steps. Was this information helpful? | |||
Dec 27, 2019 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Nov 26, 2019 ShopClues.com Customer Care's response Dear Pinky, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |||
 2 Comments | |||
Comments
Dear Customer Congratulations! ShopClues online shopping Pvt.Ltd Company.You Have Won 1st Prize (Tata nexon car) Amount Price is Rs-8, 50, 000/- You Can Take Your Prize Pay Service Charge Tax Rs-8, 500/- Contact For Details Helpline no-[protected]
Is it is real or fake,
...
Is it is real or fake,
...
ShopClues.com Customer Care's response, Nov 28, 2019
Verified Support
Dear Arun,
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information
Greetings from ShopClues.com
Our sincere apologies for the trouble you were put through.
Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.
Your patience in this unfortunate matter will be highly appreciated.
Best Regards,
Team ShopClues